Contact DirectorIDVerify
Need help before you start?
We provide email support for general, non-sensitive questions about choosing a service or using the secure verification journey.
How we can help
Guidance before you start the secure journey.
Email us if you need help deciding which service applies to you, have a general question about the process, or need help accessing the secure verification journey.
Email support is suitable for
- Choosing between UK resident and non-UK resident services
- Understanding standard and priority service timings
- General questions about proof of address and certified translations
- General help accessing the secure verification journey
- Checking a non-sensitive next step after you have started
Keep information secure
Please do not send sensitive information by email.
We will never ask you to email a passport, driving licence, proof of address, date of birth, home address or Companies House personal code. Use the secure on-screen journey after payment to submit evidence.
See how the secure journey worksReady to proceed?
Choose your verification service online.
Select the route based on where you currently live. You will be guided through the secure evidence journey after payment.
Accounting and tax support
Speak with a Chartered Accountant.
For wider business, accounting, tax or company compliance advice, book a free initial consultation with SB Business Consulting.
Ready to proceed?
Start your verification online.
If you know which service applies to you, choose the route based on where you currently live and complete payment securely through Stripe.